Governments differ in nature; some are good and some do not meet expected aspirations. But the best types of government are those that focus on the interests of individuals, master the challenges they face, and derive creative solutions from wherever they come from. It is also the government that is good at implementing initial projects, testing them and then turning them into projects that are applicable on the ground. The unique strength of the national government is to take huge strides based on the resources, laws and powers it possesses.
None of us is aware of the traditional image of governments, which it describes as slow, bureaucratic, inefficient and serving their own goals and interests. It is a picture that is not without truth. We also recognize the potential for governments to be caught up in a spiral of tasks or a cycle of unrealistic fantasies.
But there is a significant portion of governments that work quietly and effectively to deliver value to members of society, and there are many examples of government agencies that have succeeded in implementing innovations that have contributed to a real paradigm shift.
Previously, These examples include NASA's achievement in reaching the moon, CERN's success in inventing the World Wide Web, and progress in establishing welfare systems in countries or driving economic development to change the opportunities available in the lives of millions.
Today, It's easy to find examples of innovative governments challenging stereotypes. These examples can be limited in scope. Such as Estonia's pioneering endeavors in the field of digital government and e-residence visa Or huge like Aadhaar card plan based on a biometric database Under which 1.2 billion Indian citizens have been granted a validable identity card through which they can access services and benefit from the services of banks.
Innovations are rarely fully realized, If achieved, it is only the product of continuous testing, replication and verification of its effectiveness. While these procedures are standard practice in large digital players and tech startups, they are less prevalent in government policies and practices. Governments often develop policies and laws that will be implemented without proper experimentation, so we wouldn't be surprised if one has negative consequences.
Fortunately, Today, a large number of governments are making pilot procedures a model practice, whether related to the development of policies and programs or their implementation. This trend stems from governments' belief that such measures avoid making serious mistakes and achieve efficient performance. While many of these governments have set up labs to accelerate innovation, Some still use digital means as a tool to rethink services and how they work and how joint identification and payment systems or knowledge in general contribute to saving money and improving desired results.
From changing methodologies to changing mindsets
In order for governments to master testing and experimentation practices, It must combine following different methodologies and employing new mindsets. It is not difficult to find such mindsets; children are born with an innate ability to experiment, innovate and imagine. Even if schools eliminate these tendencies and bureaucracy comes to complete the task. Part of the task of governments is to rediscover this innate human capacity, enable them to experience things, and encourage a culture of change in government. But broader innovation must be coupled with careful analysis using evidence and data to determine what works and what deserves to be scaled up.
The combination of creativity and rigorous analysis requires a skill set that differs from traditional methodologies followed by schools and governments. From our experience, we have found that government employees learn better when applying the knowledge they possess to real-world challenges and using the opinions of other employees rather than relying solely on theories.
It is important to establish a specialized network of experts involved in the development of government innovation, people with first-hand experience in policy challenges, the availability of funds, the isolation of government entities, their rejection of change, and the pressure to achieve results. We must focus on enhancing quality, consistency and access to learning in government innovation so that we can change the way governments deal with the challenges they face. In summary, The purpose of such an initiative should be threefold:
- Stimulate action by sharing practical experiences from innovators in the government sector globally.
- Supporting governments in building their capacity in the field of innovation and establishing the required culture through the development of practical learning programs.
- Laying the foundations of the government innovation sector by launching research and development projects to determine what succeeds from innovation initiatives.